Glamour Boutique’s discretion promise:
The foundation of our business is our promise to protect our client’s privacy. All our processes and systems are designed to protect your privacy from safe, discreet shopping to the plain package that arrives to your door.
We will NEVER share, sell or misuse your contact information. You will only receive emails from us with regards your order. You will never receive spam or marketing of any kind as a result of placing an order with us.
Your order will arrive in plain packaging with no indication of the contents. We use strong, plain brown boxes/mailers with ‘GB SERVICES’ on the label as well as the shipping information you give us – we NEVER use Glamour Boutique.
We only email you regarding your order. When you place an order we send you order confirmation and a tracking email. IF we need further information we may also email you at the time we confirm the order. After we send the tracking number email you will never hear from us again, unless you contact us.
We go the extra mile to ensure your transaction is discreet. Although you order from Glamour Boutique, your credit card statement will read ‘GB SERVICES’ the nice discreet name of our holding company. We also use the safest systems to protect your personal and financial data. If there is anything else we can do to protect you, simply ask and we will do all we can to comply. Your peace of mind is of the utmost importance to us.
Discreet Customer Service. We want you to be comfortable in asking any question that can make sure you have a fulfilling purchasing experience with us. If you call us on our live customer service line 1-973 226 5588, you will be assisted in a discreet, helpful and polite manner by a small team dedicated to the protection of your privacy and your satisfaction. Alternatively, email us at [email protected] and the same team will answer your email within hours.
Shipping is fast as well as discreet. We understand that many of our customers have short window of opportunity to receive a package. That’s why any order selecting Priority Mail, Express Mail or UPS Ground, 3 Day, 2 Day or Next Day and received by 3pm Mon – Fri will ship same day. Economy Shipping, Canadian and Overseas orders ship the next business day.* Please note same day shipping does not apply to special orders and drop-ship items that are clearly labelled.
This is our promise to you.
Thank-you,
Glamour Boutique
